APA Style
Fandy Tjiptono, Ph.D. (2012).
Service management: mewujudkan layanan prima (2).
Yogyakarta:
Andi Offset.
Chicago Style
Fandy Tjiptono, Ph.D.
Service management: mewujudkan layanan prima.
2
Yogyakarta:
Andi Offset,
2012.
Text.
MLA Style
Fandy Tjiptono, Ph.D.
Service management: mewujudkan layanan prima.
2
Yogyakarta:
Andi Offset,
2012.
Text.
Turabian Style
Fandy Tjiptono, Ph.D.
Service management: mewujudkan layanan prima.
2
Yogyakarta:
Andi Offset,
2012.
Print.